Terms of Use

These Terms of Use (hereinafter referred to as the “Terms”) set forth the terms of use of the Services (which include this website and do not specifically distinguish the Services and this website in the following terms and conditions). The Terms apply to all users of the Services (the “User(s)”).

Consent to the Terms

By using the Services, the Users are deemed to have validly and irrevocably consented to the Terms. Any User who does not consent to the Terms may not use the Services.

Registration for Use

If the User wishes to use the Services, the User may register for use of the Services by agreeing to the Terms and applying for such registration in the manner prescribed by the Operator and upon the Operator approving such application.

Refusal of Registration

The Operator may refuse to approve application of registration for use if it considers that the application falls under any of the following. The Operator will not be obliged to disclose any information pertaining to reasons for refusal of registration.

• if applicants have reported false matters
• if application has been made by a person who has violated the Terms
• if the Operator considers that the registration for use is inappropriate

Use by Minors

If the User is a minor, the User must obtain a consent from his/her statutory agent prior to using the Services. If the User has commenced use of the Services without a consent from his/her statutory agent and thereafter reaches age of majority, the User shall be deemed to have ratified its use of the Services while the User is a minor.

Management of Login Information

The User shall, at its own responsibility, appropriately manage the login information of the Services. In no event may the User assign, lend, or share the login information with any third party. The Operator shall not be liable for any damages as a result of use of login information by a third party, unless such damages are due to willful misconduct or gross negligence of the Operator.

Subscription

The price of the products and services of the paid subscription plan provided by the Operator, other necessary expenses, means and timing of payment of the price, timing of delivery of the products or provision of the services, and possibility of early termination shall be as prescribed in Legal Information and Notices Required by Act on Specified Commercial Transaction of the Operator.

Provision of the Services in Case of Early Termination

Even in the case of early termination, the Users may continue to use the products and services and the contents contained in the terminated plan until the end of the term of the original contract.

Use of Content

The Operator hereby grants to the User a license to use privately, within the scope of use of the Services, the text, image, video, sound, music, software, program, code or other content provided by the Services. In terms of the paid content, private use within the scope of use of the Services shall be licensed when the usage fees as prescribed by the Operator have been paid. These licenses are non-exclusive, non-transferable nor non-sublicensable licenses. Any use of the content provided by the Services beyond the scope of the Services is prohibited. The User agrees in advance that if the User loses the right to use the Services for any reason whatsoever, any and all contents of the Services may no longer be available. The rights to content uploaded by the User to the Services (such as audio data) and deliverables generated by the Services (such as transcription results) shall belong to the User. The Operator shall use such content and deliverables only to the extent necessary for providing and improving the Services. The User may freely retrieve and use their own content and deliverables through the API, integrated applications, CSV export, or other features provided by the Services.

Default Charges

If the User fails to pay any pecuniary obligation owed to the Operator on the due date therefor, the User shall pay to the Operator a default charge at the rate of 14.6% per annum.

Prohibited Matters

When using the Services, the User shall not:

• violate or facilitate violation of any law or regulation, any judgment or decision or order of any court, or any administrative measure which has legal binding force under law or regulation
• perform any act relating to criminal act
• infringe any intellectual property right of the Operator or a third party
• infringe any portrait right, privacy, reputation, or any other right or interest of the Operator or a third party
• excessively apply a load on the servers or network of the Operator or a third party or interfere with the normal functions thereof
• potentially interfere with the operation of the Services
• make or attempt any unauthorized access
• disassemble, decompile, reverse-engineer or otherwise analyze the source code of the Services
• illegally access the system connected to the Service without any authorization or illegally rewrite or delete any information stored in the Operator’s facilities
• reproduce, transmit, transfer, lease or alter any website or software of the Services
• lend, transfer, sell or otherwise dispose of, with charge, any account or content on the Services to any third party
• make commercial use of information acquired through the Services (excluding content uploaded by the User and deliverables generated therefrom)
• make any profit in relation to the Services in a manner not intended by the Operator
• promote, advertise, solicit or conduct business on the Services in a manner not authorized by the Operator
• collect or accumulate personal information of other Users
• use the Services with illegal, fraudulent or unjust purposes
• cause disadvantage, damage or discomfort to other Users of the Services or other third parties
• impersonate another User
• use another User's account
• intend to meet strangers of the opposite sex
• give benefits, directly or indirectly, to an Anti-social Force
• violate public policy
• use the Services while walking, driving or in any other situation or manner in which use of the Services is inappropriate
• access the Services from any external application, tool, script, or other means not provided by the Operator by using login sessions, authentication tokens, or similar credentials of the Services, excluding use through API keys separately provided by the Operator
• conduct any other acts which the Operator deems inappropriate

Exclusion of Anti-Social Forces

The User represents and warrants that he/she does not, and will not in the future, fall under any of the following:

• the User (including its own officers in the case where the User is a corporation or any other type of organization.) is an organized crime group, a member of an organized crime group, a person for whom five (5) years have not yet passed from the time when such person ceased to be a member of an organized crime group, a quasi-member of an organized crime group, a company related to an organized crime group, a corporate racketeer, a group engaging in criminal activities under the pretext of conducting social campaigns, a crime group specialized in intellectual crimes, or any other person equivalent thereto (hereinafter collectively referred to as "Organized Crime Group Member, etc.")
• if the User is a corporation or any other type of organization, the User has any relationship in which an Organized Crime Group Member, etc. is deemed to have a control over the management of the User
• if the User is a corporation or any other type of organization, the User has any relationship in which an Organized Crime Group Member, etc. is deemed to be substantially involved in the management of the User
• the User has relationship in which the User is deemed to make use of an Organized Crime Group Member, etc., such as engaging in transactions for the purpose of wrongful interests of the User or a third party or causing damage to a third party
• the User has relationship in which the User is deemed to provide the funds, etc. or give benefits to an Organized Crime Group Member, etc
• if the User is a corporation or any other type of organization, any of its officers or persons who are substantially involved in its management have relationship with an Organized Crime Group Member, etc. which should be socially criticized

The User warrants that it will not conduct or cause a third party to conduct any of the following acts:

• act of a violent demand
• act of an unreasonable demand beyond legal responsibility
• use of intimidation or violence in relation to transactions
• act that damages the Operator's credits or that obstructs the Operator's business by spreading false rumors or by the use of fraudulent means or force
• any other act equivalent to any of the preceding

Restrictions on Use of the Services

The Operator may, without prior notice, restrict the User's use of any or all of the Services or cancel the registration of the User if the User falls under any of the following. The Operator shall not be liable for any damages incurred by the User as a result of an act performed by the Operator in accordance with this Article.

• if the User breaches any provision of the Terms
• if it is found that there is a false fact in the registered matters
• if the User fails to perform any pecuniary obligation
• if there is no response from the User to a contact from the Operator after a reasonable period of time
• if the Services are not used for a reasonable period of time from the last date of use
• if the Operator considers that the User is the Anti-social Forces, etc. or has some kind of interaction or involvement with the Anti-social Forces, etc.
• in addition, if the Operator considers that the User’s use of the Services is inappropriate

Cessation of the Provision of the Services

The Operator may suspend or discontinue the provision of all or part of the Services without prior notice to the User if it considers that any of the following items exists. The Operator shall not be liable for any disadvantages or damages incurred by the User or a third party in such case.

• if maintenance, inspection or renewal of a computer system relating to the Services is to be conducted
• if it becomes difficult to provide the Services due to force majeure events such as earthquake, lightning strike, fire, power outage, natural disaster or spread of viruses
• if a computer or communication line, etc. is shut down due to an accident
• in addition, if the Operator considers that it is difficult to provide the Services

Withdrawal

The User may cancel the registration for use and withdraw from the Services in accordance with the procedures prescribed by the Operator.

Disclaimer of Warranty

The Operator does not warrant that the Services or the contents provided by the Services are free from system bugs or infringements of third-party rights. Nor does it guarantee safety, reliability, accuracy, completeness, validity or fitness for a particular purpose of the Services.

Disclaimer

The Operator shall not be liable for any damages incurred by the Users in connection with the Services; provided, however, that this disclaimer shall not apply if the agreement between the Operator and the User regarding the Services (including the Terms) constitutes a consumer contract under Consumer Contract Act. Even if the agreement constitutes a consumer contract, the Operator shall be liable only for direct and actual damages incurred by the Users due to the Operator's negligence (excluding gross negligence), and the amount of such liability shall not exceed the lower of the usage fees for the most recent one (1) month or ten thousand (10,000) yen.

Change of the Description of the Services

The Operator may change the description of the Services or discontinue or terminate the provision of the Services without notice to the User. The Operator shall not be liable for any damage incurred by the User as a result thereof.

Amendments to the Terms

The Operator may amend the Terms at any time without notice to the User. The amended Terms shall become effective at the time of being posted on the Operator’s website. Any User who continues to use the Services after amendments to the Terms shall be deemed to have consented to the amended Terms.

Handling of Personal Information

Personal information of the User acquired through use of the Services shall be handled appropriately in accordance with the Operator's Privacy Policy.

Notice or Contact

Any notice or contact between the User and the Operator shall be made in the manner prescribed by the Operator. Unless the User submits notification of change in accordance with the method separately prescribed by the Operator, the Operator may consider the contact address currently registered to be valid and give notice to or contact such contact address. Such notice or contact shall be deemed to have arrived at the User at the time of transmission.

Assignment of Rights and Obligations

The User may not assign to or give as a security any third party the User’s status under the service agreement or the rights or obligations under the Terms, without prior written consent of the Operator.

Assignment of Business

If the Operator assigns its business pertaining to the Services to another company (including assignment of business, company split or any other cases where the Operator’s business will be transferred), it may assign, along with such assignment of business, its status under the service agreement, the rights and obligations under the Terms and the User's information to the assignee of such assignment of business. The Users shall be deemed to have consented to such assignment in advance.

Applicability

The Terms apply to all relationships between the Users and the Operator in relation to use of the Services. The Operator may set forth rules for use of the Services in addition to the Terms. These rules, regardless of their names, form part of the Terms. In the event that the Terms are inconsistent with any of such rules, such rules shall prevail.

Severability

If any provision of the Terms or any part thereof is held to be invalid or unenforceable, such holding shall in no way affect the other parts of the Terms and the remaining provisions of the Terms shall remain valid and enforceable.

Language

These Terms are provided in Japanese and English. In the event of any discrepancy between the two versions, the Japanese version shall prevail.

Governing Law and Jurisdiction

The Terms shall be construed in accordance with and governed by the laws of Japan. Any dispute arising in connection with the Services shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the location of the Operator's principal place of business.

Established on February 18, 2026